EuroDrop FAQclear answers, without portal jargon.
This page is for teams that want the practical version first: what clients see, what setup is involved, where files go, and why EuroDrop feels lighter than a traditional client portal.
Quick answers
No client login required
Clients open one secure link and upload without creating another account.
No heavy setup for the firm
Keep your normal email workflow and connect Google Drive once.
Files go to your Drive
EuroDrop acts as the intake layer, not your long-term document store.
Flat pricing, not usage pricing
Firms are not billed per client or per upload event.
Getting Started
What setup looks like for the firm itself.
Do firms need a heavy setup before using EuroDrop?
No. The goal is the opposite: keep the email workflow your team already uses, connect Google Drive, and start sending one secure upload link instead of moving everyone into a heavy portal.
Does EuroDrop replace email?
No. EuroDrop works with the email workflow you already have. The sender still writes the normal message, but replaces risky attachments with a secure upload link.
Is EuroDrop a full client portal?
No. EuroDrop is intentionally lighter than a full client portal. Its value is that clients can upload files without dealing with portal onboarding, passwords, or another login flow.
Client Experience
What the upload flow feels like for clients.
Do clients need to create an account to use EuroDrop?
No. EuroDrop is designed so the client can open one secure upload link in the browser and send files without creating another account or password.
What does the client actually do?
They open the secure link, drag files into the upload page, and send them. There is no extra portal onboarding, password setup, or separate dashboard to learn first.
Files & Security
Where files go and what EuroDrop does not do.
Where do uploaded files go?
Files route directly into the firm's connected Google Drive. EuroDrop acts as a lighter intake layer, not as a new permanent storage system for client documents.
Does EuroDrop read the content of uploaded files?
EuroDrop is not built to inspect or mine the content of client files. Its job is to help teams move sensitive documents into their own Google Drive workflow more safely and with less friction.
Does EuroDrop store client files long term?
The intended workflow is direct delivery into the firm's Google Drive rather than turning EuroDrop into another long-term document repository.
Is EuroDrop meant to read or review client documents?
No. EuroDrop is meant to move files into the firm's own Google Drive workflow with less friction and less attachment risk, not to read document contents as part of the product experience.
Pricing & Usage
How billing works for teams, clients, and upload volume.
Is EuroDrop priced per client or per upload?
No. EuroDrop uses flat firm pricing. You are not billed based on how many clients upload or how many times they use the secure link.
Are uploads limited on the monthly or annual plan?
The current plans are positioned as flat firm subscriptions with unlimited client uploads included, rather than usage-based billing.
Can a small firm use one account across many client requests?
Yes. The point of the pricing model is to keep intake predictable for the firm, even if many different clients need to send files during the month.
Compliance & Fit
How EuroDrop is positioned for regulated workflows.
Is EuroDrop built for GDPR-sensitive workflows?
EuroDrop is positioned for European firms and built to support GDPR-aligned workflows by replacing loose attachment handling with a more controlled intake pattern.
Who is EuroDrop designed for?
EuroDrop is built for small firms and solo professional teams that still run on email, especially accountants, law firms, and advisors who need a lighter way to collect sensitive client files.